FAQ

  1. What is SmileRomania.com?
  2. What extras, services and facilities do hotels in Romania have?
  3. How can i pay for reservation?
  4. I want to book the room in the hotel! How to do it?
  5. Can I see the booking price in my currency?
  6. What is the hotel review and rating?
  7. SmileRomania Privacy Policy
  8. Customer Terms & Conditions

What is SmileRomania.com?

SmileRomania.com provides accommodation listings in Romania, online confirmed room reservation service for hostels, budget accommodation centers, hotels and luxury hotels.

SmileRomania.com is a proud member of SmileRomania Group — Romania travel and accommodation operator.

Expert online booking website is also providing additional content and services to leisure travelers, such as country information, city guides, organized tours, travel packages, special offers and more.

We employ a team of professionals to ensure the best possible online services for partners and visitors. Our team unites professionals with more then 10 ears of experience in travel industry, website development and online marketing. We can guarantee successful results.  

top


What extras, services and facilities do hotels in Romania have?

All accommodations from budget to 5-star hotels have a different selection of extras and facilities, a full list of which is shown on each property's page.

In case you are searching for something particular or special — please mention your preferences in your booking request and we will try to do our best to match them!

Some of the hotel extras can include:

24hr reception – this means that there will be someone on the reception desk 24 hours a day.
No curfew – guests can come and go from the property at any time of the day or night.
Safety deposit – the property provides somewhere in which guests can store their valuables.
Credit cards accepted – the property accepts credit cards.
Money exchange – the property will (when possible) exchange currencies for guests.
Car parking – the property offers some sort of parking facilities to its guests.
Lockers in dorms – the property has somewhere in which guests can lock up their bags/belongings.
Internet – the property offer guests access to the internet.
Tours / Travel desk – this means that the property both offers tours to guests, as well as a desk providing travel information – perhaps in the form of travel guides, brochures and general advise – available for their use.
Lounge area – this means that the property will have a communal space set aside for guests to get together in.
Washing Machine
Air Conditioning
Swimming Pool
Restaurant
Bar
Nightclub
Games room
Pool table(s)

top


How can i pay for reservation?

You don't need to pay for your reservations online. You don't have to pay any fees to us.

You will have to pay for reserved room to accommodation property manager upon arrival to your hotel.

top


I want to book the room in the hotel! How to do it?

Choose the hotel which is suit you the best. Click "Online hotel room reservation" button.

Check that the dates and number of nights you wish to stay for are correct, fill in the rest of contact details, then press the "OK" button.

We will receive your request and contact you shortly by email to confirm room reservation or provide you additional options.

top


Can I see the booking price in my currency?

Just above the booking button you may find a link to currency converter, just select your preferred currency and type in the amount to convert.

top


What is the hotel review and rating?

Hotel reviews are made by actual hotel visitors providing a feedback on their stay at the property.

We do not edit any customer opnions.You are free to express your feelings and rate property in several categories below, the higher the score is, the better:

Value
Room
Location
Cleanliness
Service

The overall rating for the hotel reflects an average rating across all feedbacks made over 5 different categories.

top


SmileRomania Privacy Policy

SmileRomania are committed to protecting your privacy and security.
Please find more information here.

top


Customer Terms & Conditions

To see our full Terms & Conditions read here (The Legal Stuff). However, here is a summary of the key points to make easier reading.

  • We confirm bookings to individual accommodations, though we do not operate any of the properties ourselves. We recommend that you reconfirm your booking with the property prior to arrival.

  • We receive commission only from accommodation property managers, not website visitors.

  • Upon confirming a reservation, YOU DO NOT HAVE TO PAY ANY FEES. You will be responsible to the accommodation manager for payment of your accommodation preferences.

  • Any cancellations must be made directly with the accommodation, at least 48 hours before your due arrival date (unless otherwise stated in the booking). Failure to cancel your booking will result in the accommodation charging your credit / debit card for the first night’s stay.

  • Every effort is made to ensure that the accommodation processes your booking correctly, though in the unlikely event of a problem arising, our liability is limited to the deposit paid only. It is the sole responsibility of the accommodation to provide you with the accommodation and/or other services reserved We recommend that you reconfirm your booking prior to arrival to avoid complications, which also assists the property in preparing for your arrival, i.e. check-in times.

  • Customer ratings & reviews shown on the web site are the aggregated opinions of customers who have booked rooms, stayed at the accommodation and completed and returned a feedback form to us upon their departure.

top






WebTelep Web Site Hosting  Monetnegro Hotels & Villas Elite Crete Villas Crete Villa Rental Crete Holiday Houses Rent Villa in Crete

Budapest apartment rent, Budapest center Hotels in Romania, Bucharest Hotel Booking Montenegro Hotel booking, Montenegro Hotel Reservation Crete Vacation Villas, Holiday Villas and Apartment Rentals in Grece Crete Villas, Rent Villa in Crete